Our Parents


Working Together

Choosing the right nursery can be one of the most difficult and emotional decisions that a parent makes. We understand that all parents want the best for their children, and throughout our history we have been determined to exceed these expectations.

 We value the close involvement of our parents and families, and believe that building strong and positive partnerships with our parents is essential to the well-being of our children. Parents are actively encouraged to come and spend time at Twynham House so that they can get to know our family and feel at home as much as their child.

Sharing the successes and celebrations of our children, discussing their progress and development and our team’s support for any worries or concerns parents may have allows our community to thrive.


Peace of Mind

Whilst we favour in-person communication when it comes to our children, the Famly platform gives parents snippets of their child’s day, routines and activities. Our observation trackers allow us closer communication for how a child is progressing and how we can best support their development together. On enrolment, parents will be set up with a log in to Famly, giving them access to your child’s journey at the touch of a button.

Our Nursery is also equipped with extensive CCTV that is monitored to ensure the well-being of our staff, children and parents.


Our Policies

Twynham House aims to protect our children at all times. We recognise that accidents may sometimes occur, and if they occur we follow strict policies and procedures. For minor accidents, first aid is administered on-site by our Paediatric First-Aid trained practitioners. Dependent on the nature of the accident, parents will either be informed immediately or upon picking up their child. Accident reports will be completed by the member of staff on duty at the time, any witnesses and the Nursery Manager; it is our requirement that these are signed by parents/carers on collection.

What’s Included?

The Nursery is open Monday to Friday from 07.30 to 18.30. We require our families to attend a minimum of two full days or four half days per week.

Our fees include all homecooked meals, snacks, nappies, wipes, creams and children’s ibuprofen/paracetamol/anti-histamine medication. Extra-curricular activities are also included.

We provide milk with the exception of formula milk, which must be provided by our parents.

To view our fee schedule or for more information, please contact us via info@twynhamhouse.co.uk